Privacy Policy

1. Who We Are

Business Stack Software provides business software and technology services, including ERP systems, POS solutions, custom desktop applications, website development, database solutions, and business automation.

This policy applies to information collected through our website, including our contact and demo request form.

2. Information We Collect

When you submit a contact or demo request, we collect the information you choose to provide, which may include:

• Your full name and email address.
• Your company name, if provided.
• The service you are interested in.
• Your project requirements or message.

Our system also creates operational records to manage requests, such as submission dates, request references, request status, and email notification status.

Our hosting environment may process technical information in server or security logs, such as IP addresses, browser details, requested pages, and request timestamps, where those details are collected by the hosting service.

Please do not include passwords or unnecessary sensitive personal information in your project description.

3. How We Use Information

We use submitted information to:

• Review and respond to your inquiry.
• Understand your business and software requirements.
• Discuss potential projects and suitable services.
• Manage requests and send relevant notifications.
• Maintain business communication and request records.
• Operate, secure, troubleshoot, and maintain our website.
• Meet applicable legal obligations when required.

We do not use information submitted through the request form for unrelated purposes unless we explain the purpose and have an appropriate basis to do so under applicable law.

4. Storage and Service Providers

Contact and demo request information is stored in our website database so that we can manage and respond to inquiries.

Our website is hosted through SmarterASP.NET. Our application may also send relevant request details by email to the designated business recipient so that inquiries can be reviewed and answered.

We rely on service providers for website hosting, database operation, and email delivery. These providers may process information as necessary to deliver their services, maintain security, or comply with applicable legal requirements.

We may also disclose information if required by law or when reasonably necessary to protect our rights, website, or users.

We do not sell personal information submitted through our contact or demo request form.

5. Retention of Information

We retain inquiry information for as long as reasonably necessary to respond to requests, manage business communications and project discussions, maintain appropriate business records, and meet applicable legal obligations.

We review the need to retain information and take reasonable steps to delete or anonymize it when it is no longer required, subject to applicable legal obligations and necessary backup or security retention.

6. Cookies and Technical Data

Our website may use essential cookies or similar technologies needed for security, form protection, and core website functionality.

You can manage or block cookies through your browser settings. Some website features may not work correctly if necessary cookies are disabled.

If we introduce analytics, advertising, or other non-essential tracking technologies, we will update this policy and provide any notices or choices required by applicable law.

7. Information Security

Our website uses HTTPS to encrypt information transmitted between your browser and the website. We use reasonable safeguards intended to protect information against unauthorized access, alteration, disclosure, or loss.

No method of transmitting or storing information online can be guaranteed to be completely secure.

8. Your Privacy Requests

Depending on the laws that apply to you, you may have rights to request access to, correction of, or deletion of personal information we hold about you, or to object to certain processing.

To make a privacy-related request, contact us using the email address below. We may need to verify your identity before responding, and some information may need to be retained where required or permitted by law.

9. Third-Party Websites

Our website may link to external websites that we do not operate. Those websites have their own privacy practices and policies. Please review their policies when visiting them.

10. Changes to This Policy

We may update this policy when our website, data-handling practices, service providers, or applicable obligations change. The latest version and its revision date will be published on this page.

11. Contact Us

If you have questions about this policy or how we handle information submitted through our website, please contact Business Stack Software:

Email: contact@businessstacksoftware.com

Website: businessstacksoftware.com